Shipping policy

At Bonvovo, we aim to make shipping simple and affordable for our customers across all U.S. states. We offer the following flat-rate shipping options:

Free Domestic Ground Shipping:

  • Orders over $150 qualify for free domestic ground shipping within the contiguous U.S.
  • To be eligible for this promotion, all item(s) in the order must be able to ship via traditional ground shipping.
  • Please note that orders over $150 shipped to areas outside the contiguous U.S., including Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and the Pacific Rim Islands, may incur additional shipping fees.

Flat-Rate Shipping:

For orders under $150 or orders shipping to regions outside the contiguous U.S., we offer flat-rate shipping options at competitive rates.

Additional Information:

Shipping Restrictions: Some items may be subject to shipping restrictions or limitations based on size, weight, or other factors. Please review the product details for any applicable shipping restrictions.

Delivery Time: The delivery time is calculated based on the shipping date, not the order date. Please note that the shipping date may be delayed due to factors such as invalid shipping addresses, weekends, holidays, or other unforeseen circumstances. If you have concerns about the status of your order, please don't hesitate to contact us for the latest updates.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

No Refunds or Credits for Shipments Delayed in Transit: While we make every effort to ensure timely delivery of your order, we cannot provide refunds or credits for shipments delayed in transit. We appreciate your understanding in this matter.

Promotional Shipping Offers: From time to time, we may offer promotional shipping offers or discounts. Please refer to our website or promotional emails for more information.

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If you have any questions or concerns about our shipping policy, feel free to contact our customer service team for assistance.

Thank you for choosing Bonvovo for your shopping needs!